How It Works

You Define the Vision.
We Deliver the Solution.

At OEX, we make the complex simple. You share your vision, and we take care of the rest — from initial consultation to final implementation. Our Proven Process ensures a seamless, hassle-free experience that transforms your workspace.

Your Role

Share Your Needs

  • Provide your goals, requirements, and feedback

  • Collaborate with our team during key milestones

  • Enjoy a workspace tailored to your success

Our Role

Handle Everything Else

  • Comprehensive consultation and design

  • Project management, installation, and validation

  • Ongoing support and continuous improvement

Step 1 - Consult

Kickstarting the Vision

Our process begins with an in-depth consultation to fully understand your workspace needs. Whether you're furnishing a new office, reconfiguring an existing space, or incorporating signage, graphics, and flooring, we dig into every detail. Our goal? To create an environment that’ll inspire, connect, and reflect your organization’s mission and values.

Key Activities:

  • Understanding your team’s workflow and needs

  • Reviewing your space layout and design preferences

  • Defining project scope, budget, and timelines

Outcome: A clear, documented understanding of your project needs.

Step 2 - Design

Tailoring Your Solution

Once we understand your requirements, we craft a tailored proposal that reflects your company culture and goals. We bring creativity and functionality together to design an inspiring workspace that fosters productivity and well-being.

Key Activities:

  • Creating design concepts and layouts

  • Selecting furniture, materials, and finishes

  • Presenting a detailed proposal for review

Outcome: A clear visual and actionable plan for your workspace transformation.

Step 3 - Refine

Perfecting the Proposal

We value your feedback. Our team works closely with you to refine the solution, making adjustments to ensure every detail is just right. This collaborative approach guarantees the final design is a perfect fit for your organization.

Key Activities:

  • Reviewing and incorporating client feedback

  • Adjusting layouts, materials, and options

  • Finalizing the proposal for approval

Outcome: A proposal that perfectly aligns with your vision and goals.

Step 4 - Implement

Bringing the Vision to Life

Our project management team takes over to ensure a smooth implementation. We handle everything from order management to installation, making sure your workspace transformation is seamless and efficient.

Key Activities:

  • Managing product orders and timelines

  • Coordinating with installers and contractors

  • Overseeing on-site delivery and installation

Outcome: Your new workspace is delivered on time, on budget, and ready to use.

Step 5 - Validate

Ensuring Quality and Satisfaction

After installation, we perform a thorough quality check to ensure everything meets our high standards and your expectations. We address any remaining issues and ensure your team is ready to thrive in the new space.

Key Activities:

  • Conducting post-installation walkthroughs

  • Addressing any punch list items

  • Ensuring client satisfaction

Outcome: A fully functional, high-quality workspace that meets your exact specifications.

Step 6 - Support

Building Long-Term Partnerships

Our relationship doesn’t end after installation. We provide ongoing support and assistance to ensure your workspace continues to meet your needs as your business grows and evolves.

Key Activities:

  • Providing ongoing maintenance and support

  • Offering reconfiguration and additional services

  • Staying in touch for future needs

Outcome: A trusted partner that you can rely on for ongoing workspace solutions.

Step 7 - Evaluate

Continuous Improvement

We believe in continuous improvement. Through client feedback and industry insights, we regularly evaluate our processes and solutions to ensure we’re always delivering the best possible service.

Key Activities:

  • Gathering client feedback and testimonials

  • Analyzing project outcomes for insights

  • Adapting and improving our Proven Process

Outcome: A commitment to constant growth and improvement, ensuring you always receive top-tier service from OEX.