Where Do We Fall Short?

by Diana L. Martin

You're used to reading this blog and seeing new product reviews, helpful tips or things like suggestions on how to make your office environment better - and I enjoy writing those articles for you. Well, today is going to be different.  No sales pitch.  No "how to" topics.  No jokes.

Today I'm going to ask you a question that many companies never ask their customers.  Why?  Maybe they're afraid to hear the answer, but in today's business world if you don't know this answer your company may not be around later to ask it.  So here it is....