Last month we asked if you tend to multitask when in online meetings. The overwhelming majority of you said you typically are doing two things at once, while a small group indicated that they occasionally multitask, and the minority stating that they try not to, but their mind tends to wander. Wherever you fall on this list, have no fear! Here are some of the best ways to multitask like a pro and get your work done efficiently.

Customer service is an integral part of the success of any organization. Studies estimate that two out of three customers are willing to spend more with businesses where they have received top-quality service. Here are some strategies to keep in mind as you improve your organization’s customer service.