Technology Customer Care Technology Customer Care

How Technology is Transforming Business Today

Last month we asked you to pick what the best tech invention of the 21st century was, from smartphones to artificial intelligence. The overwhelming majority coined smartphones as the greatest, followed by online streaming. The truth is all the tech inventions of the 21st century have helped to transform how we do business today.

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How To... Customer Care How To... Customer Care

Ways to Improve Your Customer Service

Customer service is an integral part of the success of any organization. Studies estimate that two out of three customers are willing to spend more with businesses where they have received top-quality service. Here are some strategies to keep in mind as you improve your organization’s customer service.

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